The Connected Communications Model

It is a well-established tenet of human communications that we get more of what we want and need from others when we try to give others what they want and need.  We cannot have effective communication and influence without awareness of the other person’s interests, desires, and style of communicating.  This course is designed to provide actionable techniques, tools, and practice to communicate effectively and with influence.

Connected Communicators apply this model when seeking to:

  • influence beliefs, decisions, or actions;
  • resolve differences;
  • solve problems;
  • collaborate more effectively; or
  • strengthen their organization, their team, self, or others.

The model provides insights on how to positively and constructively influence others.   Connected Communicators also allow for the influence of others on their own beliefs, decisions, and actions.   They use the techniques they learn to maintain, or even improve, the relationship between the parties.

The model is applicable in any context, around any topic, and for any relationship where one party seeks  to influence others to:

  • start, stop, continue, or change something they are doing;
  • do something more often or less often;
  • think differently about each party, the relationship, and the way they work together; or
  • consider one’s perspective or agree with one’s opinion.

The Connected Communications model and materials are based on the Connected Leadership Framework®, an evidence-based model for leadership development that can also be used to guide effective communications.  See the interactive graphic below to explore how each of the elements of the framework is best leveraged for connected communications.

Select from the interactive graphic immediately below to explore each element

of the Connected Communications Model